Shipping Policy
1. Our Commitment
At Skimmylo, we ensure that all home and lifestyle products are delivered safely, securely, and in proper working condition.
Our goal is to provide a reliable and hassle-free delivery experience across India.
2. Order Processing
- All orders are processed within 48–72 hours
- Orders are not processed on Sundays or public holidays
Since these are utility and electronic-based products, each order goes through basic quality checks before dispatch.
3. Delivery Timelines
- Standard Delivery: 3–5 business days after dispatch
- Remote Locations: 5–7 business days
Delivery timelines may vary depending on location, courier serviceability, and external factors.
4. Shipping Charges
- We offer free shipping across India on most products
- Any applicable charges will be clearly shown at checkout
5. Order Tracking
- Tracking details will be shared via SMS/Email after dispatch
- Tracking may take up to 24 hours to activate
6. Packaging & Safety (Important for Electronics)
All products are:
- Securely packed to prevent transit damage
- Tested for basic functionality before dispatch
However, customers are advised to:
- Record an unboxing video
- Check the product immediately after delivery
7. Damaged / Non-Working Product
If you receive:
- Damaged product
- Non-functional device
You must:
- Inform within 48 hours of delivery
- Share unboxing video + product images
We will arrange:
-
Replacement/resolution on priority
8. Delivery Issues & Address Accuracy
- Customers must provide correct shipping details
-
An incorrect address may lead to:
- Delivery failure
- Order cancellation
- Skimmylo is not responsible for loss due to an incorrect address.
9. Delivered but Not Received
If the order shows delivered but not received:
WhatsApp: +91-7428800536
Email: support@skimmylo.com
We will:
- Initiate courier investigation
- Provide resolution accordingly
Timeline: up to 21 days
10. Delays & External Factors
Delivery may be delayed due to:
- Weather conditions
- Logistics issues
- High demand periods
We will keep you informed in such cases.
11. Taxes
-
All prices are inclusive of applicable taxes
12. Need Help?
Email: support@skimmylo.in
We’re here to make your experience smooth and reliable.