Privacy Policy

1. Overview

The terms “We,” “Us,” and “Our” refer to Skimmylo, operated under Koozo Commerce Pvt. Ltd. The terms “You” and “Your” refer to users of this website. This Privacy Policy is an electronic record under the Information Technology Act, 2000, and applicable rules. By using our website, you agree to the collection and use of information as outlined below.

If you do not agree with this policy, please do not use our website.

2. Information We Collect

To provide our services, we may collect:

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address

Payment Information

  • Transaction details (we do not store card or UPI credentials)

Usage Data

  • IP address
  • Browser and device details
  • Pages visited and interaction data


This information helps us improve your experience and deliver our services effectively.

3. How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Provide customer support
  • Improve website performance and user experience
  • Send order updates and service-related communication
  • Share relevant offers (only if you opt in)

We do not use your data for any purpose that may result in wrongful gain or loss to you.

4. Cookies & Tracking

We use cookies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences
  • Understand how users interact with our website


You can disable cookies through your browser settings. However, some features of the website may not function properly.

Third-party advertisers may also use cookies, which are governed by their respective policies.

5. Information Sharing

We do not sell your personal data.

Your information may be shared only in the following cases:

Service Fulfilment

  • With logistics partners for delivery
  • With payment gateways for secure transactions

Legal Requirements

  • When required by law, court order, or government authority

Internal Processing

  • With authorized employees or partners under strict confidentiality obligations

6. Data Security

We follow reasonable security practices as required under Indian law to protect your data.

  • Secure servers and encrypted systems
  • Restricted access to sensitive information

While we take strong precautions, no system is completely secure. Please exercise caution when sharing information online.

7. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices of third-party platforms.
We recommend reviewing their policies before sharing your information.

8. Your Rights

You have the right to:

  • Access your personal information
  • Request correction or deletion
  • Opt out of marketing communication


To exercise these rights, please contact our support team.

9. Policy Updates

We may update this Privacy Policy from time to time.

Any changes will be reflected on this page. Continued use of the website indicates your acceptance of the updated policy.

10. Grievance Redressal

If you have any concerns regarding your data or this policy, you may contact:

Email: support@skimmylo.com

Address:
 Koozo Commerce Pvt. Ltd.
Office 4, Splendor Spectrum One, Tower 1, 4th Floor, Golf Course Ext. Road Sector-58, Gurugram, 122001, HR

We are committed to resolving your concerns promptly.